Frequently Asked Questions - Eiffel Tower Keychains from Paris

Welcome to our eiffeltowerkeychain.com FAQ page! Below, we’ve answered some of the most common questions our customers ask. If you don’t find the information you need, feel free to email us at contact@eiffeltowerkeychain.com.


1. What materials are the Eiffel Tower keychains made of?

Our Eiffel Tower keychains are made from high-quality metal alloys, ensuring durability and a premium finish. Each keychain is designed to capture the essence of the Eiffel Tower, making them perfect for souvenirs or gifts.

essence of the Eiffel Tower, making them perfect for souvenirs or gifts.


2. What colors are available for the keychains?

We offer a variety of stunning colors for our Eiffel Tower keychains, including classic bronze, silver, gold, rose gold, red, blue, light blue, and green. This diverse selection allows you to choose the perfect keychain that suits your style or makes a great gift!


3. Do you offer worldwide shipping?

Yes! We offer fast and reliable worldwide shipping. Whether you're in Europe, the Americas, Asia, or beyond, we will deliver our keychains right to your doorstep.


4. How long does shipping take?

Shipping times depend on your location:

  • Within France: 2-3 business days.
  • Within Europe: 5-7 business days.
  • International (outside Europe): 7-15 business days.

Please note that shipping times may vary due to customs or holiday periods.


5. What are your shipping rates?

Shipping rates vary depending on the destination and order size. You can view the exact shipping cost at checkout after entering your shipping information. 


6. Do you accept bulk or wholesale orders?

Yes, we offer bulk discounts for large orders! If you're interested in purchasing keychains in bulk for events, retail, or other purposes, please contact us at contact@eiffeltowerkeychain.com for a custom quote.


7. Can I customize my Eiffel Tower keychain?

At the moment, we do not offer customization for individual keychains. However, if you’re looking for bulk orders with custom designs or branding, please reach out to us at contact@eiffeltowerkeychain.com, and we’ll be happy to discuss options.


8. What payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, and American Express. You can also pay using PayPal, Apple Pay, and other secure methods during checkout.


9. What is your return policy?

We want you to be 100% satisfied with your purchase. If you're not happy with your keychain, you can return it within 30 days of receipt for a full refund. Items must be in their original condition. Please contact us at contact@eiffeltowerkeychain.com to initiate a return.


10. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email so you can track your package in real-time.


11. Do you offer gift packaging?

Yes! We offer optional gift packaging for a small additional fee at checkout. Your keychain will arrive beautifully wrapped, making it the perfect gift for any occasion.


12. Where are you located?

We are based in Paris, France, just minutes away from the iconic Eiffel Tower. All our keychains are inspired by this beautiful city!


13. How can I contact you?

You can reach us via email at contact@eiffeltowerkeychain.com 


14. Are the keychains authentic souvenirs from Paris?

Yes! Our Eiffel Tower keychains are designed and sourced directly from Paris, France. We take pride in offering genuine Parisian souvenirs that capture the spirit of the Eiffel Tower.